Alumni Print Directory Information
Greetings, University of Arizona Alumni!
The UA Alumni Association is updating its alumni print directory this fall. We have contracted with Publishing Concepts, Inc. (PCI) to complete the project.
What does this mean for Alumni?
In the next few weeks, you may be contacted by PCI via U.S. mail, e-mail, or telephone, to update your address information. You also will have the option to purchase an all-alumni print directory.
Thank you in advance for updating your information. By updating your information with PCI, you help the Alumni Association maintain data integrity, which allows us to keep you and all UA alumni connected to the UA.
Please contact us with any questions at 520-626-3700 or e-mail membership@al.arizona.edu.
Bear Down,
Kelley Prust
Director of Membership and Marketing
The University of Arizona Alumni Association
1. Q: I received a phone call from a company asking for my personal information. They said they were working on a directory for University of Arizona Alumni Association. Is this a legitimate project, or is it a scam?
A: The company we are working with to produce our new alumni directory is PCI: the data company (also known as Publishing Concepts.) PCI is a company that creates and publishes alumni directories for educational institutions. They are located in Dallas, TX, and their customer service number is 1-800-982-1590.
2. Q: I want to verify my information is correct. How can I do this?
A: There are a few ways to accomplish this. If you have received an email or postcard with a telephone number, you may call to speak with a representative who will walk you through the verification process. If you have received an email with a personalized URL, you may go to the online site to check your information. If you have questions, you may call PCI’s customer service desk at 1-800-982-1590.
3. Q: I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
A: Call the PCI customer service help desk at 1-800-982-1590, and they will take care of this for you.
4. Q: When will I receive my directory?
A: The total duration of the directory project is about 12 months. Since we began the project in October of 2009, the directories will be distributed in October of 2010. (If you ordered a Pride of Alumni Collection, these will be distributed at the same time as the books.)
5. Q: I ordered a package containing the Companion Airline Voucher, but I haven’t received the email with my voucher number.
A: Vouchers are distributed within 4-6 weeks of receipt of payment. If this time has elapsed and you have not received your voucher, please call the PCI customer service desk at 1-800-982-1590 to request your voucher to be sent.
6. Q: Someone at PCI called me a few months ago about the alumni directory. I didn’t place an order at the time, but I would like to now. Can I still do that?
A: If the directory has not yet been printed, you can still reserve a copy at the regular price. If the directory has already been printed, you can purchase a directory for $106.90 (while supplies last.)
7. Q: Can I choose for some or all of my information to not be printed in the directory?
A: Absolutely. You may tell the caller what information you would prefer to have excluded when you call to update/verify your information. You may also communicate this information to the PCI customer service desk or to the Alumni Association.
8. Q: Can anyone purchase a directory?
A: The University of Arizona Alumni Directory is available for sale only to University of Arizona alumni.
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